tea baji Privacy Policy — How We Handle Your Personal Data
At tea baji, your privacy is taken seriously. This Privacy Policy explains exactly what personal information we collect from players across Bangladesh, how we use it, how we protect it, and what rights you have over your own data.
Secure Data Handling
All personal data collected on the tea baji platform is stored using industry-standard SSL encryption. Your account details, payment information, and identity documents are protected at every stage of processing.
We Never Sell Your Data
tea baji does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used exclusively to operate and improve your experience on the tea baji platform.
Bangladesh-Focused Compliance
Our data practices are aligned with responsible data governance standards applicable to online platforms serving the Bangladesh market. We process player data only where a legitimate purpose exists and apply proportionate retention periods.
Transparent Cookie Use
tea baji uses cookies and similar technologies exclusively for session management, fraud prevention, performance analytics, and personalised gaming experience. No third-party advertising cookies are planted without your awareness.
Your Rights Are Protected
As a tea baji player, you have the right to access, correct, and request deletion of your personal data. Submit a written request to our support team and we will respond within five business days with a substantive answer.
Minimal Data Collection
We collect only the personal information that is strictly necessary to verify your identity, process your payments in Bangladeshi Taka (৳), administer your account, and comply with anti-money laundering obligations. No unnecessary data is collected.
1 Information We Collect
When you interact with the tea baji platform — whether by registering an account, making a deposit, placing a bet, or contacting our support team — we collect certain categories of personal information. This section describes each category and the context in which it is gathered.
1.1 Registration and Identity Data
When you create a tea baji account, we collect your full legal name, date of birth, residential address, nationality, and a valid email address. We also collect your Bangladeshi mobile phone number, which is used for account verification, two-factor authentication (2FA), and essential account communications. This information is necessary to verify that you are an eligible adult player (18+) and to comply with anti-money laundering (AML) obligations.
1.2 Identity Verification Documents
To satisfy age and identity verification requirements, tea baji may request copies of government-issued identification documents such as your National Identity Card (NID), passport, or birth certificate. These documents are processed securely and retained only for as long as required by applicable compliance obligations. Copies of documents are stored in encrypted format and are accessible only to authorised verification personnel.
1.3 Financial and Payment Data
To facilitate deposits and withdrawals in Bangladeshi Taka (৳), we collect payment transaction data including your mobile wallet account reference (bKash, Nagad, Rocket, or Upay number), bank account details where bank transfer is used, and transaction timestamps and amounts. We do not store full mobile banking PINs or passwords — payment authentication is handled directly by the wallet provider's secure infrastructure.
1.4 Gaming and Betting Activity Data
We record all gaming activity on your tea baji account, including games played, bets placed and settled, wager amounts in ৳ BDT, cricket markets accessed (BPL, IPL, T20, Bangladesh Tigers fixtures, ICC events), bonus offers accepted, and session durations. This data is used to administer your account, calculate balances, detect responsible gaming concerns, identify fraud, and personalise your experience on the platform.
1.5 Technical and Device Data
When you access tea baji via a browser or mobile device, our servers automatically log certain technical data including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, pages viewed, and session timestamps. This information is used for platform security, fraud prevention, and aggregate performance analytics. We do not use this data to personally identify individual users outside of fraud investigations.
1.6 Communications Data
If you contact the tea baji support team via live chat, email at [email protected], or any other channel, we retain a record of that communication including the content of your messages, the date and time of contact, and the outcome of any support request. This data is used to resolve your query, improve support quality, and maintain a record of account-related interactions.
| Data Category | Examples | Legal Basis for Processing |
|---|---|---|
| Identity & Registration | Name, date of birth, NID, address | Contract performance; AML compliance |
| Payment & Financial | bKash/Nagad reference, bank account, ৳ transaction history | Contract performance; legal obligation |
| Gaming Activity | Bets, games, session logs, balance history | Contract performance; legitimate interest |
| Technical / Device | IP address, browser type, device OS | Legitimate interest (security & fraud prevention) |
| Communications | Support chat logs, email correspondence | Legitimate interest; contract performance |
2 How We Use Your Data
tea baji processes your personal data only for purposes that are directly relevant to operating the platform, complying with applicable obligations, or improving the quality of service we provide to Bangladesh players. We do not process personal data for purposes that are incompatible with those stated at the time of collection.
Account Administration
Your registration data is used to create and maintain your tea baji player account, authenticate your identity at login, process deposits and withdrawals in Bangladeshi Taka, apply bonuses and promotional offers, and communicate essential account updates. Without this processing, the contractual relationship between you and tea baji cannot be fulfilled.
Identity and Age Verification
tea baji is committed to preventing underage gambling. We process identity and age verification data — including NID scans and date of birth — to confirm that all registered players are aged 18 or above. This processing is a legal and ethical obligation and cannot be waived. Players who do not provide satisfactory verification documents when requested will have their accounts suspended pending resolution.
Fraud Prevention and Security
Technical and device data, combined with gaming activity logs and payment transaction records, are analysed to detect suspicious activity including account takeover attempts, duplicate account creation, bonus abuse, and money laundering patterns. This processing is conducted in tea baji's legitimate interest in maintaining a secure, fair platform for all genuine players across Dhaka, Chittagong, Sylhet, Khulna, and the rest of Bangladesh.
Responsible Gaming Monitoring
Gaming activity data — including session frequency, bet sizes relative to deposit amounts, and changes in wagering patterns — is monitored to identify players who may be experiencing gambling-related harm. Where concerning patterns are identified, tea baji may reach out proactively via the player's registered email or mobile number to offer responsible gaming resources, deposit limit adjustments, or self-exclusion options. See our Responsible Gaming page for full details.
Legal and Regulatory Compliance
tea baji retains transaction records, identity verification documents, and gaming activity logs as required by anti-money laundering (AML) best practice and any applicable legal obligations. This data may be disclosed to relevant authorities in response to a lawful court order, regulatory instruction, or law enforcement request. tea baji will not disclose personal data to authorities beyond what is required by law.
Platform Improvement and Analytics
Aggregated, anonymised usage data is used to understand how players interact with the tea baji platform, identify popular games and features, optimise page load performance, and inform product development. This analytics processing does not involve individual-level profiling for commercial purposes.
Marketing Communications: tea baji may send you promotional emails or SMS messages about bonuses, cricket betting offers (BPL, IPL, T20 World Cup), seasonal promotions (Eid, Pohela Boishakh), and new game releases based on your preferences. You may opt out of marketing communications at any time by contacting [email protected]. Opting out of marketing does not affect essential account communications.
3 Data Sharing and Disclosure
tea baji does not sell, rent, or exchange your personal data with third parties for their own commercial purposes. However, in order to operate the platform effectively and meet legal obligations, certain categories of personal data are shared with carefully selected third parties in limited, defined circumstances as described below.
Game Content Providers
To deliver live casino games, slots, and sports betting content, tea baji works with licensed game studios and content providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These providers may receive session authentication tokens and anonymised player identifiers necessary to render game content in your browser or mobile device. No financial data or full identity documents are shared with game providers.
Payment Processing Partners
Transaction data necessary to process your deposits and withdrawals — such as the reference number and amount associated with a bKash, Nagad, Rocket, or Upay transaction — is shared with the relevant payment service provider to complete the requested financial operation. This sharing is limited to the data strictly necessary for the transaction and is governed by the payment provider's own privacy policies.
Identity Verification Services
Where tea baji uses a third-party identity verification service to process NID or passport document checks, the relevant document image and associated data are shared with that provider under a data processing agreement that restricts the provider to using the data only for the purpose of the verification task.
Fraud Prevention and AML Services
tea baji may share technical data (IP address, device fingerprint, behavioural signals) and transaction summaries with third-party fraud detection platforms to identify and prevent suspicious account activity. This sharing is conducted in tea baji's legitimate interest in protecting both the platform and its honest players.
Legal and Regulatory Authorities
tea baji will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by a lawful legal order or where disclosure is necessary to protect the safety of individuals. tea baji will not voluntarily disclose personal data to government authorities beyond what is legally compelled.
Third-Party Privacy Policies: When you interact with payment providers such as bKash, Nagad, Rocket, or Upay to complete a transaction on tea baji, you are also subject to the privacy policy of that payment provider. tea baji is not responsible for the data practices of independent third-party services. We recommend reviewing the privacy policies of any payment service you use.
4 Cookies and Tracking Technologies
tea baji uses cookies and similar client-side storage technologies to operate the platform correctly, maintain your login session, prevent fraud, and measure aggregate platform performance. This section explains the categories of cookies we use and how you can manage your cookie preferences.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to remember information about your visit — such as your preferred language, login state, or the contents of your active session — so that the site can function correctly on your return. Cookies do not contain executable code and cannot access other data stored on your device.
Categories of Cookies Used by tea baji
| Cookie Category | Purpose | Retention Period |
|---|---|---|
| Strictly Necessary | Maintain your login session, prevent CSRF attacks, enable core platform functionality | Session / up to 24 hours |
| Functional | Remember your preferences (language, display settings, last game played) | Up to 30 days |
| Analytics | Aggregate page view data, feature usage statistics, performance monitoring (anonymised) | Up to 12 months |
| Security / Fraud Prevention | Device fingerprinting signals used to detect account takeover and bot activity | Up to 90 days |
Managing Your Cookie Preferences
You can control or disable cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies on close, or receive a prompt before any cookie is placed. Please note that disabling strictly necessary cookies will prevent core tea baji functionality — including secure login and session maintenance — from working correctly. Functional and analytics cookies can be disabled without affecting your ability to place bets or play games.
To manage cookies in your browser, refer to the help documentation for your specific browser (Chrome, Firefox, Safari, Samsung Internet, Opera Mini). Bangladesh players accessing tea baji on Android mobile devices via mobile browsers can manage cookie settings through the browser's privacy or site settings menu.
No Advertising Cookies: tea baji does not use third-party advertising network cookies to track your browsing behaviour across external websites. We do not participate in programmatic advertising networks or retargeting campaigns that involve third-party cookie tracking outside the tea baji domain.
5 Data Security and Storage
tea baji applies a layered technical and organisational security framework designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. While no platform can guarantee absolute security, we implement the following measures as standard practice.
Encryption in Transit and at Rest
All data transmitted between your device and the tea baji platform is protected using TLS (Transport Layer Security) encryption, commonly referred to as HTTPS. This prevents interception of your login credentials, payment data, or account information while in transit over public and mobile networks — including the mobile data networks used by players across Dhaka, Chittagong, Sylhet, Rangpur, and Cox's Bazar. Personal data stored in tea baji's databases — including identity documents and payment records — is encrypted at rest using AES-256 encryption.
Access Controls
Access to personal data held by tea baji is restricted on a strict need-to-know basis. Internal staff members can only access player data to the extent necessary to fulfil their specific operational role (e.g., a support agent can access account history to resolve a query, but cannot access identity document scans unless explicitly involved in a verification task). All internal access to sensitive data is logged and subject to periodic review.
Infrastructure Security
The tea baji platform is hosted on secure server infrastructure with regular security patching, intrusion detection systems, and automated anomaly monitoring. We conduct periodic security assessments to identify and remediate vulnerabilities. Third-party service providers who process tea baji player data are required to maintain equivalent security standards as a condition of their engagement.
Data Breach Response
In the event that tea baji becomes aware of a personal data breach that poses a risk to affected players, we will take immediate steps to contain the breach, assess its scope, and notify affected players as promptly as reasonably practicable. Players will be informed of the nature of the data affected, the likely consequences, and the steps taken to address the situation. Notification will be sent to the registered email address on your tea baji account.
Your Role in Account Security: tea baji's security measures protect your data at the platform level. You also play an important role: use a strong, unique password for your tea baji account (separate from your bKash, Nagad, or banking passwords), enable two-factor authentication (2FA) via SMS, and never share your login credentials with any other person. Contact [email protected] immediately if you suspect unauthorised access to your account.
6 Your Rights as a Player
As a tea baji player, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact the tea baji support team in writing at [email protected] with the subject line "Data Rights Request" and your registered account details. We will acknowledge your request within 24 hours and provide a full response within five business days.
Right of Access
You have the right to request a copy of the personal data that tea baji holds about you. This includes your registration information, identity verification status, payment transaction history, gaming activity log, and any support communications associated with your account. We will provide this information in a commonly used, machine-readable format where technically feasible.
Right to Rectification
If any personal data held by tea baji about you is inaccurate or incomplete, you have the right to request that it be corrected. For example, if your registered address has changed or your name was recorded incorrectly, you may submit a rectification request with supporting documentation. Certain data fields (such as your registered date of birth) may require documentary evidence before correction can be applied.
Right to Erasure
You may request that tea baji delete your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (where consent was the basis for processing). Please note that this right is subject to overriding legal obligations: transaction records, identity verification documents, and gaming activity logs required for AML compliance cannot be erased during their mandatory retention period even if an erasure request is submitted.
Right to Restriction of Processing
You may request that tea baji restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or while a formal complaint is being investigated. Restricting processing means that tea baji may continue to store the data but will not use it for active processing purposes during the restriction period.
Right to Object
Where tea baji processes your data on the basis of legitimate interest (for example, for analytics or marketing), you have the right to object to that processing. Upon receipt of a valid objection, tea baji will cease the relevant processing unless it can demonstrate compelling legitimate grounds that override your interests. You may object to marketing communications at any time without affecting your account status.
Right to Data Portability
Where processing is based on your consent or on a contract with you and is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format. You may also request that this data be transferred to another platform where technically feasible.
7 Data Retention Policy
tea baji retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or for as long as required by applicable legal, compliance, or regulatory obligations. The following general retention guidelines apply to the main categories of personal data we hold:
| Data Category | Retention Period | Rationale |
|---|---|---|
| Registration and identity data | Duration of account + 5 years after closure | AML compliance; legal record-keeping |
| Identity verification documents (NID, passport) | Duration of account + 5 years after closure | AML compliance; age verification records |
| Payment and transaction records | Duration of account + 5 years after closure | Financial record-keeping; AML audit trail |
| Gaming activity logs | Duration of account + 2 years after closure | Responsible gaming monitoring; dispute resolution |
| Support communications | 3 years from date of communication | Dispute resolution; quality assurance |
| Technical / device logs | 90 days from session date | Fraud detection; security investigations |
| Marketing preferences | Until opt-out or account closure | Consent-based marketing compliance |
Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Where data has been anonymised, the resulting aggregated dataset may be retained indefinitely for statistical and platform improvement purposes.
Account Closure and Data Retention: Closing your tea baji account does not result in the immediate deletion of all associated personal data. Regulatory and legal obligations require us to retain certain categories of data (particularly financial transaction records and identity verification documents) for a period after account closure. If you have questions about specific data categories, please contact us at [email protected].
8 Updates to This Privacy Policy
tea baji reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in platform features, data processing practices, legal obligations, or regulatory guidance. The most recent version of the Privacy Policy will always be published at tea-baji.com/privacy-policy and will carry a "Last Updated" date at the top of the page.
Where a material change is made to this Privacy Policy — for example, a new category of personal data being collected, a new third-party data-sharing arrangement being introduced, or a significant change in how gaming activity data is used — tea baji will notify registered players by sending an email to the address associated with their account. The notification will summarise the key changes and provide a link to the updated policy. Continued use of the tea baji platform following the effective date of any update will be treated as acceptance of the revised Privacy Policy.
If you do not accept a material change to this Privacy Policy, you should cease using the tea baji platform and request account closure by contacting our support team at [email protected]. Upon closure, your real-money balance (net of any active bonus wagering conditions) will be returned to your primary payment source in Bangladeshi Taka (৳).
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way tea baji handles your personal data, please contact our support and data team:
- Email: [email protected] — use subject line "Privacy Query" or "Data Rights Request"
- Live Chat: Available 24 hours a day, 7 days a week via the tea baji platform
- Response Time: We aim to acknowledge all privacy-related communications within 24 hours and provide a full response within five Bangladesh Standard Time (BST, UTC+6) business days.
This Privacy Policy is written in English and the English-language version is the authoritative version for all purposes. tea baji serves players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. 18+ only. Please gamble responsibly.
Explore tea baji Responsibly
Now that you've read our Privacy Policy, discover cricket betting, live casino games, slots, and Dragon and Tiger — all in Bangladeshi Taka. Adults aged 18 and above only.