tea baji Frequently Asked Questions

tea baji requires identity verification (KYC) before processing your first withdrawal. The most commonly accepted document is your Bangladesh National Identity Card (NID). Alternatively, a valid passport or birth certificate may be accepted. You will be asked to upload a clear photo or scan of your chosen document along with a selfie for liveness confirmation. KYC is typically reviewed within 24 hours. Completing verification early — before you need to withdraw — avoids delays when you are ready to cash out your winnings.

You can reset your tea baji password directly from the login page. Click "Forgot Password", enter the mobile number registered to your account, and an OTP reset code will be sent via SMS. Enter the code on the next screen, then set a new password of your choice. The whole process takes under two minutes. If you no longer have access to your registered mobile number, contact tea baji support at [email protected] with your account details and a support agent will assist you through an alternative verification process.

No — each player is permitted exactly one tea baji account. Creating multiple accounts (also called "multi-accounting") is a violation of the Terms & Conditions and can result in the permanent suspension of all associated accounts and forfeiture of any balances held. If you accidentally created a duplicate account, contact tea baji support immediately at [email protected] to resolve the situation before any further activity takes place. One account per person, per mobile number, per National Identity Card (NID) is strictly enforced.

To permanently close your tea baji account, send a written closure request to [email protected] from the email address or mobile number associated with your account. Include the subject line "Account Closure Request" and confirm your registered mobile number. Any remaining balance will be returned to your original payment source (bKash, Nagad, Rocket, or bank account) after standard processing. Account closure is irreversible — if you are closing because of gambling-related concerns, we strongly recommend considering our self-exclusion programme on the Responsible Gaming page first.

The minimum deposit on tea baji is ৳200 BDT, regardless of which payment method you use — bKash, Nagad, Rocket, Upay, or bank transfer. This low threshold makes tea baji accessible to players across all income brackets in Bangladesh, from casual cricket bettors to regular live casino players. There is no maximum deposit limit set by tea baji for standard transactions, though your personal bKash or Nagad wallet may have its own daily transaction limits set by the mobile financial service provider.

The minimum withdrawal amount on tea baji is ৳500 BDT. Withdrawals are processed back to the same payment method used for your most recent deposit — bKash, Nagad, Rocket, Upay, or your registered bank account at Dutch-Bangla Bank, BRAC Bank, City Bank, IBBL, or Sonali Bank. Before your first withdrawal can be processed, your account KYC verification must be complete. Standard withdrawals via bKash and Nagad are typically processed within 1 to 4 hours during business hours (Bangladesh Standard Time, UTC+6).

Most tea baji withdrawals via bKash or Nagad are completed within 1 to 4 hours after your request is approved. Rocket and Upay withdrawals follow a similar timeline. Bank transfers to accounts at Dutch-Bangla Bank, BRAC Bank, IBBL, or Sonali Bank can take 1 to 3 business days depending on the receiving bank's processing schedule. Withdrawals submitted during peak hours or after 10 PM Bangladesh Standard Time (BST, UTC+6) may be processed the following morning. All withdrawal requests are subject to a standard security review before funds are released.

tea baji does not charge platform-level fees on deposits or withdrawals in Bangladeshi Taka (৳). However, your mobile financial service provider — bKash, Nagad, Rocket, or Upay — may apply their own standard transaction charges according to their published fee schedules. Bank transfer withdrawals may also incur a small processing fee from your receiving bank. Always check your bKash or Nagad app for applicable charges before initiating a transaction. If you believe an unexpected fee has been deducted, contact tea baji support with your transaction reference number for investigation.

Yes — Nagad is a fully supported deposit and withdrawal method on tea baji, making it a convenient choice for players whose primary mobile wallet is with the Bangladesh Post Office's Nagad service. The process mirrors bKash: select Nagad in the Cashier section, enter your desired amount in ৳ BDT, and authorise the payment using your Nagad PIN. Nagad deposits are usually reflected in your tea baji balance within 1 to 3 minutes. Nagad is especially popular among players in smaller cities and rural areas of Bangladesh where Nagad has strong agent network coverage.

RTP (Return to Player) is the percentage of all money wagered on a slot game that the game pays back to players over a very large number of spins. For example, a slot with 96% RTP returns ৳96 for every ৳100 wagered on average over its lifetime. On tea baji, slot RTPs typically range from 94% to 97% depending on the game and provider — Pragmatic Play, Microgaming, NetEnt, and Spribe titles all publish their RTPs. A higher RTP is statistically better for players, but RTP is calculated over millions of spins — it does not guarantee any individual session outcome. RTP figures are displayed in each game's information panel.

The tea baji live casino streams real-time table games — Baccarat, Roulette, Blackjack, Dragon Tiger, and Andar Bahar — hosted by professional live dealers from secure studios. Games are powered by leading providers including Evolution Gaming and Ezugi. To join a live table, navigate to the Casino section, choose your game, select a table with a stake limit that suits your ৳ BDT budget, and click to join. You bet in real time via the on-screen interface. A stable internet connection (4G LTE or WiFi) is recommended for the best experience — most players in Dhaka and Chittagong on Grameenphone or Robi 4G networks will have no issues.

Yes — tea baji is fully optimised for mobile play on both Android and iOS devices. The mobile-responsive website works smoothly in any modern browser (Chrome, Firefox, Samsung Internet) without requiring a separate app download. All features available on desktop — cricket betting, slots, live casino, deposits via bKash and Nagad, withdrawals, and account management — are accessible on mobile. Players in Cox's Bazar, Rangpur, Sylhet, and other areas of Bangladesh who primarily use smartphones can enjoy a full tea baji experience on a 4G or WiFi connection with no compromise in functionality.

Dragon and Tiger is one of the simplest and fastest-paced card games on tea baji. One card is dealt face-up to the Dragon position and one card to the Tiger position — the higher card wins. You bet on Dragon, Tiger, or a Tie before the cards are dealt. A Tie pays at higher odds but occurs less frequently. The game uses a standard 52-card deck (no Jokers), with Ace as the lowest card and King as the highest. Dragon Tiger rounds complete in under 25 seconds, making it a popular choice for players who want fast, high-frequency betting action in Bangladeshi Taka (৳).

A wagering requirement (also called a playthrough requirement) means you must bet a certain multiple of your bonus amount before it can be withdrawn as real cash. For example, if you receive a ৳1,000 bonus with a 20x wagering requirement, you must place a total of ৳20,000 in qualifying bets before the bonus converts to withdrawable funds. Different games contribute different percentages towards wagering: slots typically contribute 100%, while live casino table games may contribute 10–20%. The tea baji bonus terms displayed at the time of each promotion clearly specify the wagering multiple, eligible games, and expiry deadline.

Free spins awarded as part of a tea baji promotion allow you to spin a specified slot game a set number of times at no cost. Winnings from free spins are usually credited to your bonus wallet and are subject to a wagering requirement before they can be withdrawn. Free spins are always tied to a specific game (e.g., a Pragmatic Play title) and expire within a set period — typically 3 to 7 days after being credited. Unused free spins are forfeited at expiry. The number of free spins, the game they apply to, and any applicable wagering requirement are always stated in the individual promotion's terms and conditions on the tea baji Promotions page.

Yes — tea baji regularly runs reload bonuses and seasonal promotions for existing players, including special offers during major cricket events like BPL, IPL, and the T20 World Cup, as well as festive campaigns around Eid and Pohela Boishakh (Bengali New Year). Reload bonuses are announced via the Promotions page and may also be communicated through in-platform notifications. To stay informed about the latest tea baji promotions, check the Promotions section regularly and ensure you have not opted out of marketing communications in your account settings.

tea baji rewards loyal players through a tiered loyalty programme that recognises your activity over time. As you play and wager regularly, you accumulate loyalty points that unlock higher tiers with improved benefits — including faster withdrawal processing, dedicated account managers, higher deposit and withdrawal limits, exclusive reload bonuses, and personalised promotions. Players in the top VIP tiers also receive invitations to special events and priority customer support. Your current loyalty tier and points balance are visible in your account dashboard. The more you play on cricket, slots, and live casino, the faster your tier advances.

The minimum age to register and play on tea baji is 18 years old. This is a strict requirement — players must be 18 years of age or older to create an account, deposit funds, and participate in any game or betting market. During KYC verification, age is confirmed against your National Identity Card (NID) or passport. Any account found to belong to a player under the age of 18 will be immediately suspended, all associated funds forfeited, and the matter handled in accordance with applicable regulations. tea baji is committed to preventing underage gambling — 18+ only, no exceptions.

If you feel gambling is negatively affecting your life, tea baji's self-exclusion tool allows you to block access to your account for a chosen period — 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion can be activated from Account Settings → Responsible Gaming, or by contacting support at [email protected] with the subject line "Self-Exclusion Request". Once active, your account is immediately locked and you will not be able to login, deposit, or receive promotional communications for the duration of your exclusion. We encourage any player who is struggling to reach out — our support team responds to responsible gaming requests within one hour, 24/7.

Yes — tea baji provides deposit limit tools that allow you to cap the total amount you can deposit within a daily, weekly, or monthly period in Bangladeshi Taka (৳). Once a limit is set, it takes effect immediately and cannot be increased for a 24-hour cooling-off period. This design ensures limits act as a genuine brake rather than a formality. You can reduce your limit at any time with instant effect. Deposit limits are available in your account under Settings → Responsible Gaming. Using deposit limits proactively is one of the most effective strategies for keeping gambling within your personal entertainment budget.

All games on tea baji use certified Random Number Generator (RNG) technology, which ensures every spin, card deal, and dice roll produces a genuinely unpredictable, independent outcome. Slot games from providers like Pragmatic Play, NetEnt, and Microgaming are regularly audited by independent testing laboratories to verify RNG integrity and confirm published RTP figures are accurate. Live casino games streamed by Evolution Gaming and Ezugi use physical dealing equipment (real cards, real roulette wheels) in monitored studio environments, making outcome manipulation impossible. tea baji is committed to transparent, fair-play certified gaming for all players in Bangladesh.